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TOPIC: Problem with the backend
#832
tzimc (User)
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Problem with the backend 1 Year, 11 Months ago Karma: 0  
I have downloaded and installed BOOKLIBRARY 1.5.3 BASIC FOR JOOMLA 1.5 in my joomla site but when I try to change anything in the backend at the components menu (add a book/category,change a setting etc) it always show me an error page trying to find .../installation/index.php which doesn't exist. I have removed the installation folder as the joomla install wizard indicated.

I would be grateful for any help!

Thanks in advance

Chris
 
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Last Edit: 2010/06/13 12:09 By tzimc.
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#833
admin (Admin)
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Re:Problem with the backend 1 Year, 11 Months ago Karma: 17  
Hi Chris,

For you not work only BookLibrary or other components for you also not worked ?

If not work only Booklibrary - please try reinstall it.

If other components also not work please reinstall Joomla

Thanks,
OrdaSoft team
 
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#837
tzimc (User)
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Re:Problem with the backend 1 Year, 11 Months ago Karma: 0  
Thanks for your prompt answer!

All other components I have installed work OK.

I've tried many times uninstalling and installing the component with no luck.

I have also tried installing MediaLibrary but unfortunately the same thing happens again. When I try to change anything in the backend it redirects me to a non-existent page:

..../portal/installation/index.php

should there be an installation folder in my site? As I told you before after joomla finished installing I removed the folder "installation".

Thanks again

Chris
 
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#838
admin (Admin)
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Re:Problem with the backend 1 Year, 11 Months ago Karma: 17  
Can you send to yours joomla admin account - with that we will can try check where error.

You can send it through "Contact form'

Thanks,
OrdaSoft team
 
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#839
tzimc (User)
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Re:Problem with the backend 1 Year, 11 Months ago Karma: 0  
I've send the information you requested. Please inform me that you have received it and when you finish checking.

Thanks!

Chris
 
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#840
admin (Admin)
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Re:Problem with the backend 1 Year, 11 Months ago Karma: 17  
Please check my full reply through yours email

At short: Please reinstal Joomla and don't change manual file/folder permission

Thanks,
OrdaSoft team
 
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